Email Support

Get help with technical issues, account questions, or general inquiries

royanis@gmail.com

Feature Requests

Have ideas to make PetBuddy better? We'd love to hear your suggestions!

Share Your Ideas

Report Issues

Found a bug? Let us know so we can fix it and improve your experience

Report a Bug

Send Us a Message

Fill out the form and we'll get back to you as soon as possible. Whether it's a question, feedback, or a feature request, we're all ears!

Response Time

We typically respond within 24-48 hours

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Frequently Asked Questions

Find quick answers to common questions about PetBuddy. Can't find what you're looking for? Send us a message above!

How is my pet's data stored and protected?

PetBuddy stores all your pet's information locally on your device, ensuring complete privacy and control. Your data never leaves your device unless you explicitly choose to export or backup. We implement industry-standard security practices to protect the app itself, and your device's built-in security features protect your stored data.

Can I use PetBuddy for multiple pets?

Currently, PetBuddy supports managing one pet per profile. However, multi-pet support is our most requested feature and is actively in development! The upcoming update will allow you to create individual profiles for each pet, with separate health records, journals, and reminders. Stay tuned for this exciting feature!

Is PetBuddy available for both iOS and Android?

Yes! PetBuddy is available on both the Apple App Store for iOS devices (iPhone and iPad) and Google Play Store for Android devices. The app features and functionality are identical across both platforms, ensuring a consistent experience regardless of your device.

How do I backup my pet's data?

Currently, PetBuddy allows you to backup your journal entries and associated images. To create a backup: Go to Settings > Backup & Restore > Create Backup. This creates a local file you can save to your device or cloud storage. We're working on expanding backup capabilities to include all pet data in future updates.

Is there a subscription fee for using PetBuddy?

PetBuddy is completely free to download and use! All core features including health tracking, reminders, growth charts, and journal are available at no cost. We support the app through non-intrusive advertisements. In the future, we may offer optional premium features, but the essential functionality will always remain free.

Can I export my pet's health records for vet visits?

Yes! You can export your pet's health records, vaccination history, and growth data as a PDF report. This is perfect for sharing with your veterinarian or keeping physical copies. Simply go to your pet's health section and tap the export button to generate a comprehensive report.

How do I report a bug or technical issue?

We appreciate bug reports as they help us improve PetBuddy! You can report issues through the contact form above, or email us directly at royanis@gmail.com. Please include your device type, app version, and a detailed description of the issue. Screenshots are helpful if possible!

Will PetBuddy work offline?

Absolutely! Since all data is stored locally on your device, PetBuddy works perfectly offline. You can access all features, view records, and make entries without an internet connection. The only features requiring internet are app updates and viewing advertisements.

Download PetBuddy Today

Join thousands of pet parents who trust PetBuddy to help them provide the best care for their furry friends.

PetBuddy App Store QR Code

Scan to Download

Use your iPhone camera to scan this QR code and download PetBuddy directly from the App Store. Android version coming soon!